Refund Policy
Last updated: 1 April 2024
Thank you for booking your tickets with Ticket Lagbe If you are not entirely satisfied with your purchase, we're here to help.
Refund Eligibility
We offer refunds on ticket bookings based on the following conditions:
- Cancellation by Customer: If you wish to cancel your ticket booking, you may be eligible for a refund depending on the cancellation policy of the airline, train, bus, or other transportation provider. Please note that cancellation fees may apply, and some bookings may be non-refundable.
- Cancellation by Transportation Provider: In the event that the transportation provider cancels your booking or changes the schedule, you may be entitled to a refund according to their terms and conditions. We will assist you in processing the refund as per the policies of the transportation provider.
Refund Process
To request a refund, please contact us atbooking@ticketlagbe.com with your booking details. We will review your request and guide you through the refund process.
Please note the following:
- Refunds will be processed to the original payment method used for the booking.
- Processing times for refunds may vary depending on the payment method and the policies of the transportation provider. We will provide you with an estimated timeline for the refund process.
- Any applicable cancellation fees or penalties imposed by the transportation provider will be deducted from the refund amount.
- Once your refund is processed, it may take some time for the funds to reflect in your account, depending on your bank or credit card issuer.
No-Show Policy
If you fail to show up for your scheduled departure without prior cancellation, you may forfeit your eligibility for a refund. In such cases, the booking will be considered a no-show, and no refund will be issued.
Contact Us
If you have any questions about our Refund Policy, please contact us: support@ticketlagbe.com